Services

Implementation of the management system according to the requirements of the standard

Organizations seeking to implement a management system tend to be faced with a bewildering selection of management systems, frameworks, models, tools, methods, standards, guidelines, best practices, life cycles and assessment methods. In many cases, these management systems are nothing more than a piece of paper with a certification body stamp on it, and add little or no value to the organization’s day-to-day operations.

Our approach is to develop management systems with you that embed quality, eliminating the need for separate management and quality systems. Our unique, integrated approach to implementation is to bring together business process management, performance management and quality management systems, providing a single source of up-to-date knowledge and data that meets the requirements of management, staff, external stakeholders and certification bodies.

Application of the 5S methodology in the food industry

Lean as a concept was originally first applied in the automotive industry (Toyota) with the application of the 5S system as part of the overall quality improvement process. 5S and Lean as a concept has moved from car manufacturing and is used in all industries and all environments in an effort to reduce waste and improve quality.

The focus of our services is consulting on the application of the 5S concept in companies engaged in the production of food and packaging for food packaging, and together with your staff, our consultants are ready to work diligently on analyzing your processes and defining procedures for improving productivity and better organization of workplaces.

Training of personnel in the food industry

We organize and conduct all kinds of seminars from different areas such as: food safety, food quality, declaring food products, standard requirements for management systems, training for internal auditors, etc. The trainings are of interactive type and it is possible to realize them at the customer’s location, at our location or online. Upon completion of the training, we issue certificates to participants that can serve as proof that the participant is familiar with a certain topic.

Designing technological processes of food production

We create technical and technological projects for facilities where food is stored and produced. We create technological projects for food storage and production facilities in cases where a new facility is being built, existing facilities are being reconstructed, or there is a legal obligation for a food storage and production facility to have a technological project.

We have licenses issued by the Ministry of Spatial Planning, Construction and Ecology of the Republic of Srpska.

Conducting internal audits and supplier audits

Very often, many organizations that have an established management system have a problem with the effective implementation of an internal audit. The purpose of the internal audit is the adequate identification of weaknesses in the management system and their elimination. The problem is very complex because it requires a clear definition of responsibility for conducting internal audits, trained internal auditors with a good knowledge of the requirements of standards and internal processes, and ensuring impartiality because the internal auditor cannot audit the process or the organizational part in which he works.

If you want highly professional internal audits conducted by experienced auditors, contact us. We are ready to fulfill your requirements in terms of conducting internal audits, whether you want announced or unannounced internal audits or audits focused on a specific organizational part of your company or standards requirements. Our reports, as well as all accompanying documentation related to internal audits, are fully compliant with the requirements of the standard.

Trust in suppliers is one of the key elements of business and increasing the level of competitiveness. Supplier audit is a very important activity in an advanced procurement and supplier management system and contributes to an easier process of selecting new suppliers as well as the process of evaluating existing suppliers. Supplier audits are mainly focused and directed checks related to auditing precisely defined products and processes or auditing compliance with certain requirements (Standards, legal regulations, customer specifications or contract provisions).

According to your request, we conduct audits of your suppliers using experienced auditors with many years of experience. After the completed audit, we deliver a very detailed report with recommendations for improvement to your suppliers with the possibility of support in their implementation from our side.

Conducting energy audits in the food industry

An energy audit is a systematic procedure for collecting and analyzing data on the use and consumption of energy (how much energy and what are the costs) in buildings and production plants, which aims to determine where, when, for what, how and how much energy is used in production plants, processes and facilities, in order to identify opportunities for improving energy efficiency, efficient use of energy sources, cost control and opportunities for using renewable energy sources (RES).

An energy audit of a company in the food industry may include various parts of production facilities and processes, subsystems of technical support or facilities that are carried out in accordance with defined methodological procedures with the use of appropriate techniques and tools. Energy audits represent an important tool for implementing energy efficiency measures and ensuring the realization of energy management goals.

We carry out the energy audit process with certified energy managers who, in cooperation with responsible persons in companies in the food industry, create appropriate recommendations and measures to improve energy efficiency.

Standards

IFS Food

The IFS Food Standard prescribes risk-based requirements in relation to food quality and safety, relying on legal requirements for food and quality requirements and applies to companies that process food or pack food products.

The standard applies when products are “processed” or when there is a risk of product contamination during primary packaging. It is especially important to food manufacturers who produce products such as Private Label (private brands for retail trade chains), because it contains many requirements related to the compliance of specifications with customer requirements.

Key advantages of applying the requirements of the IFS Food standard:

The approach to application of requirements is based on risk, identification of company-specific risks and hazards,
This standard is accepted by retailers and brand owners worldwide,
The requirements of the IFS Food standard were developed by food industry experts, certification bodies and retailers,
The standard covers requirements for legislation, food safety and quality and customer specifications,
Audits are conducted by specially trained auditors with proven knowledge and expertise in the industrial sector.

IFS PAC Secure

The Packaging Consortium (PAC) and International Featured Standards (IFS) have joined forces to create IFS PAC Secure, a HACCP-based standard that helps packaging manufacturers and processors confirm that their packaging processes and products are safe and of good quality expected by their customers.

Designed primarily for food packaging, IFS PAC Secure is versatile enough to be applied to manufacturers supplying packaging for products other than food, including e.g., pharmaceutical and cosmetic products.

IFS HPC

IFS HPC (Home and Personal Care) is an international standard for auditing the conformity of products and processes in relation to the safety and quality of consumer products.

The IFS HPC standard applies to suppliers in all steps of product processing. The IFS HPC standard is the result of a collaboration between the HPC industry, vendors and certification bodies. The aim is to ensure that manufacturers of household and personal care products offer safe, compliant and quality products to the market.

IFS HPC covers four specific product groups:

Cosmetics (for example makeup, lotions, shampoos, creams, etc.)
Household chemicals (for example detergents, fabric softeners, cleaners, etc.)
Products for everyday household use (for example gloves, baking paper, brooms, aluminum foil, etc.)
Personal hygiene products (for example tampons, tweezers, bath sponges, diapers, etc.)

BRC Food Safety

BRC Global Standards, in partnership with The Packaging Society (IOP), has created the BRC IOP Global Standard for Packaging and Packaging Products for packaging to meet demand. Like all GFSI recognized standards, it incorporates feedback from key industry participants to ensure it is comprehensive enough for the global food industry.

The BRC IOP standard is primarily intended for:

Manufacturers of food packaging
Manufacturers of disposable products that come into contact with food such as paper plates and plastic cutlery
Manufacturers of materials such as adhesives, inks, coatings and other materials that can be part of food packaging.

BRC Packaging

BRC Global Standards, u partnerstvu sa The Packaging Society (IOP), kreirao je BRC IOP Global Standard for Packaging and Packaging Products za pakovanje kako bi zadovoljio potražnju. Kao i svi GFSI priznati standardi, on uključuje povratne informacije ključnih učesnika iz industrije kako bi se osiguralo da je dovoljno sveobuhvatan za globalnu prehrambenu industriju.
BRC IOP standard je prvenstveno namijenjen za:

Proizvođače ambalaže za hranu
Proizvođače jednokratnih proizvoda koji dolaze u kontakt s hranom kao što su papirni tanjiri i plastični pribor za jelo
Proizvođače materijala kao što su ljepila, mastila, premazi i drugi materijali koji mogu da budu dio ambalaže za pakovanje hrane

HACCP

HACCP (Hazard Analysis and Critical Control Points) is a food safety system based on the analysis and control of potential biological/microbiological, chemical and physical hazards to which raw materials are exposed, possible hazards during food handling, production, distribution and consumption of the final food product. Application of the HACCP system implies compliance with standard operating procedures and instructions that reduce food safety risks.

The application of the HACCP concept by subjects in the food business is a legal obligation in the European Union and also in Bosnia and Herzegovina, prescribed in general in the Law on Food and by-laws.

HALAL

The Halal standard is a document that determines what is permitted (halal) and what is prohibited (haram) in food products for believers of the Islamic faith. The standard prescribes criteria for implementation, certification and verification of application of requirements.

The Halal standard establishes:

what is allowed and what is forbidden for Muslims,
how the implementation of the provisions of the Halal standard is certified and verified,
how the halal slaughter of animals is carried out,
how halal products are marked,
which additives are halal and which are not.

KOSHER

Kosher food is food that complies with the Jewish food laws of Kashrut (food law). Jewish food law is primarily derived from Leviticus 11 and Deuteronomy 14:1-21. Food that can be consumed according to Halakha (Jewish law) in English is called Kosher (/ˈkoʊʃər/), from the Ashekenazi pronunciation of the Hebrew term Kashér (כָּשֵׁר‎), meaning “suitable” (in this context, suitable for consumption). Food that does not conform to Jewish law is called Treif (/treɪf/; Yiddish: טר״ף, derived from Hebrew: טְרֵפָה trāfáh) meaning “torn”.

ISO22000

The ISO 22000 standard defines the requirements for an effective food safety management system to demonstrate your ability to control food safety hazards in the food chain such as feed producers, animal feed producers, wild plant and animal collectors, farmers, food ingredient manufacturers, food manufacturers, retailers and organizations that provide services for the food industry, catering services, cleaning and sanitation services, transport, storage and distribution services, production of cleaning and disinfecting agents, packaging materials and other materials in contact with food.

This standard prescribes requirements for interactive communication in the food chain, management system, prerequisite programs and HACCP principles.

FSSC 22000

The FSSC22000 certification scheme provides requirements for auditing and certification of food safety management systems (FSMS) and quality management systems (QMS) of organizations operating in the food supply chain.

The requirements of the FSSC22000 certification scheme are based on publicly available standards/technical specifications:

ISO22000 requirements for any organization operating in the food chain,
ISO9001 requirements (where FSSC2200-Quality requirements)
Relevant prerequisite programs (PRPs) based on technical specifications for the sector (such as ISO/TS22002, PASxyz…) and
FSSC22000 additional requirements.

GDP for Medical and Pharmaceutical

The legal regulations in Bosnia and Herzegovina define the rules that prescribe the conditions that must be met by wholesalers of drugs and medical devices during the procurement, reception, storage, transport and sale of drugs and medical devices, as well as the conditions for issuing a certificate on the implementation of good distribution practices.

Good distribution practice (Good Distribution Practice: GDP) of medicines and medical devices is part of quality assurance that ensures that the quality of drugs and medical devices is maintained during all stages of distribution, i.e., that the reception, storage, transport and supply of drugs and medical devices are constantly carried out under certain conditions, i.e. conditions prescribed by the manufacturer.

ISO9001

The ISO 9001 standard supports the efficient management of your business and helps you meet the demands of your customers and constantly improve the quality of your product/service. It is suitable for any organization that wants to improve customer satisfaction, staff motivation and build a culture of continuous improvement.

ISO 9001 is the world’s most recognized standard for quality management systems.

Millions of companies, large and small, have implemented ISO 9001. Companies around the world use the ISO 9001 quality management system to continuously monitor, manage, and improve the quality of their products and services.

GMP+B2

The GMP+ certification scheme for feed certification was initiated and developed in 1992 by the Dutch feed industry in response to various more or less serious incidents involving contamination in feed.

There are several standards in the GMP+ series that are specific to certain activities.

The GMP+ B2 standard contains conditions and requirements for ensuring the safety of animal feed for industrially produced animal feed ingredients, including their storage and circulation (sale and transport). The requirements of this standard apply to organizations, regardless of their type or size, that perform the activities covered by this standard. It does not matter whether the company performs these activities for its own account or as a subcontractor (“service provider”). Each participant must identify company-specific hazards related to animal feed safety and analyze and control them using the HACCP principle.

ISO14001

The ISO 14001 standard sets out the requirements for an environmental management system that provides companies with a framework for detecting, evaluating, controlling, monitoring and managing their environmental impacts in a holistic manner. It enables organizations to meet their environmental obligations.

ISO 14001 is a standard recognized worldwide.

The ISO 14001 standard provides a comprehensive basis to help companies deal with environmental risks and establish and implement an environmental management strategy to become environmentally sustainable.

ISO17025

The ISO17025 standard is applicable to all laboratories in the field of calibration, testing or related sampling activities. This standard is applicable to all types of metrology disciplines (except medical laboratories, for which the ISO/IEC 15189 standard is relevant).

Accreditation represents a formal recognition of the technical competence of your laboratory by an accreditation body in accordance with internationally recognized criteria. In addition, the accredited laboratory database available on the website of the accreditation body improving your visibility to potential clients.

Implementing ISO17025 as part of a laboratory’s quality management system provides benefits for both the laboratory and your overall business, helping you to:

Improve the image of your laboratory by achieving international recognition for your technical competence
You increase your business thanks to the increased trust and satisfaction of the users of your services
Open the door to new domestic and international markets
Continually improve data quality and laboratory efficiency
Establish the basis for other laboratory-related quality systems, such as good laboratory practice
Improve laboratory control and feedback to ensure quality and technical competence.

ISO 45001

The ISO 45001 standard documents the minimum requirements for an occupational health and safety management system and can help organizations strive for zero occupational accidents. This standard helps an organization to control its occupational health and safety hazards and risks while improving its reputation.

ISO 45001 is an international standard for occupational health and safety, developed to protect visitors, subcontractors and employees from illnesses and accidents at work. If you want to be certified according to this standard, you need to prove that your business complies with all the requirements specified in the ISO 45001 standard, which we can help you with.

ISO50001

ISO 50001 is an international standard for energy management systems (EnMS). It is applicable to any organization – regardless of its size, industry or location to manage the energy used in the organization, including its procurement and use. ISO 50001 is based on the continuous improvement management system model that is also used for other well-known standards such as ISO 9001 or ISO 14001.

ISO 50001 specifies the requirements for an organization to establish, implement, maintain and improve the energy management system. This enables the organization to take a systematic approach to achieve continuous improvement in energy performance, energy efficiency and energy conservation.

Gluten Free

The Association of European Celiac Societies (AOECS) has developed a gluten-free standard that serves as a guideline for manufacturers and companies to establish a food safety system in the production of gluten-free food products.

The AOECS standard provides guidance and technical requirements for manufacturers and food safety auditors for the production of gluten-free products and a Hazard Analysis and Critical Control Point (HACCP) system to ensure that gluten contamination does not occur at any stage during production, packaging and processing storage. It also provides a clear description of the chemical composition of gluten, as well as a definition of gluten-containing grains.

All products that are certified according to this standard can carry a mark on their packaging (crossed ear of wheat).

FSC CoC

Certification according to FSC (Forest Stewardship Council Chain of Custody) standards is a voluntary act, which aims to support responsible forest management on a global level. Since all participants in the supply chain must be assessed, the customer can be sure that the purchased forest product (wood, wood product, paper and paper product) comes from responsibly managed forests.

FSC distinguishes between two types of certifications:

for forest owners (Forest Management-FM),
for companies using forest products (Chain of Custody-CoC).

The FSC Chain of Custody certification is intended for organizations that use FSC-certified materials in their business processes (production or trade) and that would be happy to sell their products as FSC-certified.

SMETA

Sedex is one of the world’s leading ethical trade associations that works with business entities to improve conditions in global supply chains.

SMETA (Sedex Members Ethical Trade Audit) is Sedex’s social responsibility auditing standard that companies can use to assess the working conditions of suppliers, in the areas of labor, health and safety, environment and business ethics.

The advantages of applying the SMETA standard relate to a good understanding of the working conditions at the location being certified, meeting the requirements for social responsibility, and the requirements of the SMETA standard are mostly applied in companies that want to prove their social responsibility.

SMETA standard based on four pillars (4-pillars) contains requirements related to work, health and safety at work, business ethics and environmental protection.